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Find quick answers to your questions below...
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Shipping
Claims for Items Not Received?
How do I track my order?
What is an oversized item?
What method of shipping is your free freight?
Why is there an option for shipping insurance?
International Shipping
Customs, Duties, and Taxes?
Do you ship to my country?
What are my international payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Privacy Policy
Security
Pricing and Billing
Can you ship to different address?
My order attempt keeps coming up as canceled?
Website Price Mistakes?
When will my credit card be charged?
My order has not shipped but I still see a charge?
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
Buyer's Guide
Should I order by phone or online?
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?


Phat Performance Parts
23482 Peralta Dr. Unit A-1
Laguna Hills, CA 92653
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